Workflow AutomationsEvents, AI, approvals, audit trails

Build workflows that move work forward automatically.

Trigger workflows from record changes, webhooks, or schedules. Add AI steps, approval gates, and replayable logs without writing pipeline code.

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Automation run preview

A mobile-first summary of how triggers, AI, approvals, and logs work together.

  1. Trigger01

    New ticket arrives

    Portal or helpdesk submission starts the flow.

  2. AI step02

    Classify priority

    AI scores urgency using SLA and issue context.

  3. Approval03

    Pause for sign-off

    High-risk actions wait for a human decision.

  4. Result04

    Run and audit

    Each step is tracked and ready to replay.

TriggerAIApprovalReplay logs

Everything a production workflow needs

Build one automation layer for live events, human checkpoints, AI decisions, and execution history. The tooling is visual, but the model is built for operators.

Workflow control planeLive ops

See triggers, approvals, AI steps, and downstream actions in one place instead of spreading orchestration across scripts, queues, and dashboards.

Trigger intake

Records, webhooks, and schedules can all start the same run.

Branching logic

Conditions and parallel paths stay visible instead of being buried in code.

Human review

Approvals pause the right steps without losing execution context.

Replay logs

Operators can inspect every branch decision after the run finishes.

Run state

Ticket escalation

Active
TriggerPortal submission
AI stepPriority = High
ApprovalManager pending
LogsReplay ready

Triggers

Listen for records, webhooks, and schedules.

Start the same workflow from system events, inbound calls, or timed jobs without building separate handlers.

Approvals

Pause risky steps until someone signs off.

Route high-impact actions to the right reviewer, then continue the run with the full execution context intact.

AI Steps

Classify, extract, and route inside the same flow.

Use AI for operational decisions without handing work to a separate system or team-owned pipeline.

Run History

See every execution path after the fact.

Review step-by-step logs, inspect branch decisions, and replay what happened when something needs debugging.

Visual Builder

Design workflows visually

Model business logic with a node-based editor that stays readable as workflows grow.

Infinite canvas with pan, zoom, and a mini-map for larger flows.

Conditional branches and parallel paths for real business logic.

Prebuilt nodes for triggers, actions, AI steps, and approvals.

Shared editing so teams can work on the same workflow together.

Intelligent Runtime

Run workflows with context and control

Combine event triggers, AI decisions, approvals, and audit logs in one runtime.

Event triggers from record changes, webhooks, or schedules.

Built-in AI steps for classification, extraction, and summarization.

Approval checkpoints when a human decision should stop the flow.

Replayable logs for reviewing every workflow run step by step.

Frequently asked questions about Workflow Automations

What does Workflow Automations do?+

Workflow Automations is the Docyrus automation layer for running event-driven workflows with AI steps, approvals, and operational rules.

When should teams use Workflow Automations?+

Teams should use it when business processes need to trigger automatically from data changes, user actions, or system events.

How does Workflow Automations work with the rest of Docyrus?+

It connects data, rules, approvals, integrations, and agents in one orchestration model so work moves without manual follow-up.

Who is Workflow Automations for?+

It is built for operations teams, RevOps, HR teams, service teams, and builders automating repeatable work.

Automate work without losing control.

Start with one workflow, add AI and approvals where needed, and track every run from one place.

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